Welcome to the Family Assistance Guide . The Guide has been designed as a web publication (HTML). It is not available in a single electronic file or in paper format.
The Guide is divided into 8 parts as explained in the following table:
| Part name | What is covered |
|---|---|
| 1 Key terms & principles | This part contains definitions of key terms used in this Guide and basic descriptions of the various payments and benefits provided for in the FA (1.1.F.02) legislation. |
| 2 Eligibility | This part covers eligibility for all the payments made under FA legislation. |
| 3 Rate calculation | This part covers calculation of rates of payment under the FA legislation. |
| 4 Claims & payments | This part contains information on claiming payments administered under the FA legislation. Common provisions for FA payments are contained in 4.1. Policy specific to particular payments is described separately. |
| 5 Gathering information | This part covers information on the legislative basis for gathering and sharing information about individuals and their FA entitlements. |
| 6 Review & reconciliation | This part covers the review process in place for decision on FA made by Centrelink agencies, as well as the reconciliation of some FA payments. |
| 7 Debts | This part covers information about FA and other debts (1.1.D.60). It also discusses the various methods by which FA and other debts may be recovered. |
| 8 Transitional arrangements | This part covers transitional arrangements for FA payments that have been altered or discontinued. |
For ease of reference the following abbreviations are used in the Guide:
The following features are provided to assist in finding relevant information:
The Guide has a number of links incorporated at various levels, including the following:
Last reviewed: 5 February 2024
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